Privacy Policy
Effective date:
WellActive operates qualtrexghul.world to provide active lifestyle and everyday well-being products. This policy explains how personal data is collected, used, retained, and protected in relation to product inquiries, plan requests, and customer communication. We process data with care and transparency for visitors in the Netherlands and wider European region.
Scope and Purpose
This policy applies to data collected through website forms, product request interactions, support messages, and operational records connected to WellActive services. It focuses on product-related processing and does not cover third-party platforms you may access through external links. The purpose of processing is to maintain service quality, respond to requests, improve product relevance, and support lawful business operations.
Data We Collect
We may collect your name, email, message details, consent record, selected product interest, and technical data such as device type and browser language when necessary for proper website delivery. We do not request unnecessary categories of data for standard product inquiries. Submission of form data is voluntary, and required fields are limited to the minimum needed to provide an accurate response.
How We Use Product Data
Data is used to provide requested information, organize customer communication, tailor product recommendations, maintain operational records, and ensure consistent service delivery. We may use aggregated, non-identifiable trends to refine page structure, wording, and schedule planning materials for our active lifestyle product line.
Legal Basis
Processing relies on consent for submitted inquiries, legitimate interests for website performance and service continuity, and contractual preparation when users request specific product arrangements. Where required, you can withdraw consent at any time, and we will adjust processing accordingly for future actions.
Retention
Contact form data is retained only as long as needed to respond, follow up, and maintain relevant service records. Retention periods are reviewed regularly and limited to practical and legal requirements. Data that is no longer needed is securely removed or anonymized.
Sharing and Processors
We share personal data only with service providers that support hosting, secure communication, and website operations under contractual safeguards. We do not sell personal data. If a lawful request from competent authorities is received, disclosure is limited to what is required.
Your Rights
You may request access, correction, deletion, processing limits, or data portability where applicable. You may object to certain processing and request clarification on how product-related information is handled. To submit a rights request, contact WellActive using the details listed on the contact page.
Security Measures
We use reasonable technical and organizational safeguards, including secure transport methods, access controls, and limited processing scope. No online system is entirely risk-free, yet we continuously improve protective practices according to operational needs.
Policy Updates
Policy text may be updated to reflect operational, legal, or product changes. The current effective date appears above. Continued use of qualtrexghul.world after updates indicates awareness of revised terms.